What constitutes gross malpractice according to the Oklahoma Funeral Board?

The definition of gross malpractice according to the Oklahoma Funeral Board includes a severe and unreasonable deviation from the normal standards of care. This means that gross malpractice is characterized by actions (or inactions) by a funeral service provider that are not only negligent but rise significantly above mere oversight or mistakes. It suggests a level of disregard for the established professional standards and practices, indicating a serious breach of duty to care for the deceased and their family.

This interpretation is vital in distinguishing between standard errors that may occur in the delivery of service and those that indicate a fundamental failure to adhere to the essential duties expected of licensed funeral providers.

Options that focus on minor mistakes or high client turnover do not reflect this serious nature of gross malpractice. Similarly, a mere failure to meet client expectations, while unfortunate, does not inherently equate to gross malpractice unless it includes a fundamental neglect of the care standards expected in the profession.